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3-star hotel

Palmas Teotihuacán

Stay at Palmas Teotihuacán, a 4.6-rated hotel with garden, restaurant, and free Wi-Fi, just 3 km from Pyramid of the Sun in Teotihuacán, Mexico.

Continuación López Mateos #10, Centro, 55800 Teotihuacán de Arista, Méx., Mexico View on map
9.2/10
Exceptional Based on 300 recent guest reviews
Free Wi-Fi Paid breakfast Free parking Accessible Air-conditioned
What recent guests emphasize

Comfortable, friendly, and peaceful stay near Teotihuacán

Guests appreciate a quiet and secure atmosphere with attentive service, well-kept gardens, and convenient access to local attractions and dining options. Rooms are simple but clean, with some featuring kitchens for added convenience.

Guests often praise

  • Warm, helpful, and attentive staff providing personalized service
  • Clean, smoke-free rooms and a peaceful, secure environment
  • Beautiful, well-maintained gardens adding to the relaxed ambiance
  • Convenient location close to the main plaza, local eateries, and attractions
  • Good value for money, including breakfast options

Worth knowing

  • Rooms are simply furnished and may feel plain compared to more upscale hotels
  • Some guests found individual room temperatures cooler depending on weather conditions
  • Not pet-friendly and no pool or fitness center available
  • Wheelchair accessibility is decent but may require some assistance with ramps
  • Breakfast is available for a charge and is generally well-regarded

Best for

  • Travelers seeking a quiet, locally owned hotel with a homey atmosphere
  • Visitors interested in exploring Teotihuacán’s pyramids and nearby cultural sites
  • Families looking for clean, simple accommodations with friendly service
  • Guests who appreciate garden settings and peaceful surroundings
  • Visitors requiring a hotel with reasonable wheelchair accessibility
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About this property

Welcome to Palmas Teotihuacán

Palmas Teotihuacán offers simply furnished accommodations with some rooms featuring kitchen facilities, set within a quiet, leafy residential area. The property includes a garden space that adds a natural, tranquil atmosphere, appealing particularly to travelers seeking a peaceful retreat. Amenities cover essentials such as free Wi-Fi, paid breakfast options, free parking, and air conditioning, alongside convenience features like room service, a business center, and onsite dining options including a restaurant, bar, and cafeteria.

Located less than a kilometer from a lively street with informal eateries and just three kilometers from the Pyramid of the Sun, this hotel is well positioned for visitors interested in exploring the significant archaeological sites of Teotihuacán. Guests have praised the location’s accessibility to the main plaza and nearby attractions, while noting the secure and quiet environment. Wheelchair accessibility is notably better here than in some nearby options, adding to its appeal for travelers with mobility needs.

Guest reviews highlight the friendly, family-run nature of the hotel and the attentive service provided by the staff, which often compensates for the straightforward and plain decor of the rooms. The peaceful garden area and well-maintained surroundings contribute to a relaxing stay. While some rooms can feel basic, the overall atmosphere and cleanliness receive consistent positive remarks, making Palmas Teotihuacán suitable for those valuing comfort and service over luxury amenities.

The property is not pet-friendly and does not offer a pool or fitness center, but it caters to families with children and business travelers alike. Its proximity to local cultural sites and practical amenities makes it a convenient base for tourists wanting to immerse themselves in the local history and environment without the distractions of larger, more commercial hotels.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Paid breakfast
Free parking
Accessible
Air-conditioned
Business center
Room service
Kid-friendly
Restaurant
Kitchens in some rooms
Bar
Smoke-free

Not available at this property

Pool
Pet-friendly
Fitness center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

AH
AnaNicole Hausherr Apr 04, 2026
10

This is the second time that I stayed in Teotihuacan. All is very good, also is a no smoking hotel. It is in a secure area, quiet, and 2 blocks from the plaza. Service is great, everyone is very nice. The price is about $60 to $70 rooms are very plain. But it compensates with the great service and my favorite the rooms are clean and non-smoking. 100% recommended.

DA
dan arce Mar 22, 2026
10

Great experience, family owned small hotel. The service was great, very clean, the staff was very friendly and helpful. Definitely recommend a few nights in this peaceful place.

CC
Carisa Carlton Mar 19, 2026
10

Nestled in the enchanting Pueblo Mágico of Teotihucán, this small, locally owned hotel is a hidden gem that offers an unforgettable retreat. The ambiance here is a serene blend of natural beauty and local charm, with lush gardens teeming with vibrant flowers, fluttering butterflies, and the melodious tunes of singing birds. The distant sound of church bells adds a touch of spiritual serenity, enhancing the peaceful surroundings. The landscaping is meticulously maintained, creating picturesque views that are both soothing and invigorating. The hospitality of Fabio and his wife truly sets this hotel apart. Their warmth and kindness permeate every aspect of the stay, making guests feel more like family than visitors. The staff, too, are exceptionally hospitable, attentive to every detail and always eager to help make your stay perfect. Whether you are lounging in the beautiful gardens, enjoying the tranquility of your well-appointed room, or exploring the rich history of Teotihucán, their genuine care is evident. Returning to this hotel is always a pleasure. Each visit feels like a homecoming, with familiar smiles and a comforting atmosphere. It’s a place where each stay is not just a vacation, but a rejuvenating experience. If you’re looking for a peaceful escape with a touch of local culture and unmatched hospitality, this charming hotel in Teotihucán is the perfect choice.

RL
Richie Luna Mar 17, 2026
10

Descansamos en el hotel y nos dieron un desayuno riquísimo dentro del mismo costo. El jardín super bonito, el agua del baño super calentita. 10 de 10

AW
Allen Wickham Mar 08, 2026
10

I just want to say how wonderful our stay was at Hotel Palmas. Flavio went over and well be beyond what a host typically does for his guests, not only making our stay enjoyable, but helping us out for our future travels. He took it upon himself to augment our short ramps with a longer setup, and then proceeded to find somebody to build it out, so that it was even better. What a wonderful thing to do for one’s guests! The location is great, right next to where they do outdoor fairs, and just up the road was a Ferris wheel, and other vendors for the kids. It’s also really close to the main plaza, banks, restaurants, with just about anything you really want to do, eat, and see. The wheelchair accessibility was also pretty decent, especially compared to other places we stayed. We did have to use our ramps to get it in our cabana and sometimes around town, but most of all it was pretty flat and wheelchair friendly. And just to reemphasize, what we came away with is that the staff will go well above and beyond for you. So check them out, and tell them, Allen and Kelly sent you!

A
Abigail Feb 05, 2026
10

Excellent places and delicious food. Pros: The service was excellent and friendly and the food was delicious and tasty, for our starter ordered cheese sticks & were delicious for the drinks were cool, the music was quiet and the atmosphere so lively. the waitress were always attentive in case we wanted something else. Cons: the room was a bit cold because the weather was cold and cloudy Overall opinion: I enjoyed it, the price was good value for money and the waitress was friendly and fast, if you ask me would we go back? of course, I recommend this place if you want to go to a quiet place with a good atmosphere and good food, if you want you can eat your food in the garden or inside the restaurant, the place is very clean and it is in the downtown area of San Juan and the places are close to you.

PV
Patricia Vazquez Jan 05, 2026
10

Great place to stay , 10/10
Super relaxing and quiet area

CON
claire o' neill Jan 01, 2026
10

Stunning place, so relaxed and comfortable, would definitely come back.

Location & neighborhood

Where you'll find Palmas Teotihuacán

San Juan Teotihuacán, State of Mexico, Mexico

Off Highway 132 and less than a kilometer from a bustling street with informal eateries, this low-key hotel in a leafy residential area is 3 km from the Pyramid of the Sun and 4 km from the Pyramid of the Moon.

  • Centro Municipal de San Juan Teotihuacan, C. Bravo 7 min Walk
  • Av. Ignacio Beteta y Cda. Francisco Villa 5 min Walk
  • C. Adolfo López Mateos y C. López Mateos 2 min Walk
  • Mexico City International Airport Benito Juárez 50 min Car · 1 hr 23 Transit
  • Felipe Ángeles International Airport 1 hr 13 Car · 1 hr 41 Transit
  • Lic. Adolfo López Mateos International Airport 1 hr 46 Car
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in State of Mexico. Distances are rough real-world times, not straight-line.

Pyramid of the Sun 26,801 reviews

Pyramid of the Sun

55800 San Juan Teotihuacán, State of Mexico, Mexico

4.8 · Tourist Attraction
Pyramid of the Moon 1 reviews

Pyramid of the Moon

Tuxpan 7, 55850 San Martín de las Pirámides, Méx., Mexico

5 · Building
Templo de Quetzalcóatl 2,822 reviews

Templo de Quetzalcóatl

55825 San Juan Teotihuacán, State of Mexico, Mexico

4.9 · Archaeological Site
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